21+ | Safe and Responsible

Responsible Gaming —
Your safety is our
priority

288sb believes that gambling is for entertainment only. We provide all the tools and support you need to play within safe and healthy limits.

Our Responsible Gaming commitment

Player protection always comes first

288sb is a trusted online betting and casino platform in Bangladesh. We believe that responsible gaming is the foundation of a fun and safe experience. Our goal is to keep you in control at all times — not the other way around.

If gambling goes beyond entertainment and starts affecting your daily life, relationships or finances, it is time to seek help. 288sb is here for you.

Remember: Gambling should never be a source of income. It is for entertainment only. Always play within your means and do not try to recover money you have lost.

For players aged 21 and over only. Registration and play at 288sb are strictly prohibited for minors. Parents and guardians are urged to secure their devices and accounts.

Time management: Decide in advance how long you will play each day. Set a fixed time limit and stop playing when it is reached. Take breaks and spend time with family and friends.

Our protection tools and services

Everything you need to stay in control

Deposit limit

You can set the maximum amount you are allowed to deposit per day, per week or per month. Once set, the limit takes effect immediately. Lowering a limit takes effect straight away; raising one takes effect after 24 hours.

Deposit Limit

Self-Exclusion

If you feel that gambling is getting out of control, you can close your account completely for a set period. During this time you will not be able to log in under any circumstances. This is the most effective protection measure available.

Self-Exclusion

Cooling-off break

Need a short break? You can activate a cooling-off period for 24 hours to 30 days. During this time you will not be able to log in or place bets. It gives you a chance to think things over calmly.

Time-Out

Loss limit

Set a cap on how much you are willing to lose within a given period. Once you reach that limit, the system will automatically prevent you from placing further bets and keep you protected.

Loss Limit

Reality check

When you have been playing for an extended period, the system will automatically remind you how long you have been playing. These reminders help you stay aware of the time and avoid playing for too long.

Reality Check

24/7 support in Bengali

Whenever you need help, our live chat support team is always with you — in Bengali. If gambling feels like it is becoming a problem, talk to us today. We help without judgment.

Support

Signs of problem gambling

Assess yourself — honestly

If any of the signs below apply to you, use the responsible gaming tools or contact our support team:

  • Placing more bets to try to win back money you have lost ("chasing losses")
  • Neglecting family, friends or work because of gambling
  • Spending beyond your means or borrowing money to gamble
  • Feeling restless or low when you are not gambling
  • Hiding how much you gamble from people close to you
  • Unable to stop playing after a set amount of time
  • Unable to stop thinking about gambling

Safe gaming rules

Keep these principles in mind

Follow these simple rules to make responsible gaming a habit:

  • Only play with money you can afford to lose
  • Set a budget before you play — and stick to it
  • Take regular breaks and play with a clear head
  • Never place bets while under the influence of alcohol or drugs
  • Never treat gambling as an alternative source of income
  • Play for entertainment only — do not worry about the outcome
  • If a problem arises, seek help right away

How to use the protection tools

Just a few simple steps

01

Log in

Log in to your 288sb account. The login button can be found in the navigation menu.

02

Open account settings

Click your profile icon and go to the "Responsible Gaming" section.

03

Choose your limits

Set whichever you need — deposit limit, loss limit, session limit or self-exclusion.

04

Confirm

Confirm your chosen limits. Deposit limits take effect immediately. If you need help, start a live chat.

Responsible gaming detailed policy

Minor protection

288sb is for players aged 21 and over only. Age is verified at registration. We urge parents and guardians to password-protect their devices and prevent minors from accessing any account. If you notice anything suspicious, inform our support team right away.

Self-exclusion policy

Self-exclusion is a voluntary measure that lets you block access to your account for 6 months to 5 years. During this period:

  • You will not be able to log in
  • No bets, deposits or withdrawals will be possible
  • Your balance will be kept safe
  • To reactivate after the exclusion period ends, you must apply at least 7 days in advance

Deposit and loss limits

You can set the following limits yourself:

  • Daily deposit limit: the maximum amount you can deposit each day
  • Weekly deposit limit: the maximum amount per week
  • Monthly deposit limit: the maximum amount in one month
  • Loss limit: the maximum amount you are willing to lose in a given period
  • Session limit: the maximum amount of time you will play in one sitting

Time-out and cooling-off

You can take a temporary break at any time. You choose the duration — 24 hours, 3 days, 1 week or 1 month. When the period ends, your account does not reactivate automatically — you must reactivate it yourself.

Reality Check

When this feature is on, a message will appear at set intervals (15 minutes, 30 minutes or 1 hour) showing how long you have been playing and how much you have won or lost. It helps you stay aware.

Deposit and withdrawal information

The minimum deposit at 288sb is ৳300 and the minimum withdrawal is ৳800. Withdrawals via bKash, Nagad, Rocket, Upay and bank transfer are generally processed within 10 to 45 minutes. Transparent and secure transactions are our commitment.

Quick support

24/7 live chat

Our Bengali-speaking support team is always ready for any question or request related to responsible gaming. Get instant help via live chat.

Email support

For detailed requests regarding self-exclusion or account limits, email us at:

[email protected]

Remember: All limits and protection settings on your account are completely free. Using them is your right.

Frequently asked questions

Common questions and answers about responsible gaming

The minimum age to play at 288sb is 21. Registration and gameplay are strictly prohibited for minors. Age is verified at registration and proof of age may also be required during account verification.

After logging in, go to the "Responsible Gaming" section in your profile settings to set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. Contact live chat if you need help.

Yes, but reactivation is only possible after the self-exclusion period has ended. The account does not reopen automatically — you must submit a request to [email protected] and wait at least 7 working days.

A time-out is a short-term break (24 hours to 1 month) during which you temporarily stop playing. Self-exclusion is a longer-term measure (6 months to 5 years) during which your account is fully deactivated. If the problem feels serious, self-exclusion is the right choice.

Contact 288sb's 24/7 Bengali live chat or email [email protected]. Our team will help you without judgment. You can also activate a deposit limit or self-exclusion right away.

No, it is completely free. Deposit limits, loss limits, time-outs, reality checks and self-exclusion — all protection tools are your right to use and there is no charge for them. Using these tools will not get your account closed.

Enjoy entertainment with safety

Play responsibly at 288sb. Whether it is cricket, football, slots or live casino — we are ready to give you a safe and enjoyable experience across all sections. If you have any questions, read our FAQ.

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Safe play, happy life